POLICIES
TAPNISM
Policies

Everything you need to know about your purchase, TapPage service, shipping, privacy, and support.
These Terms of Service govern your use of the TAPNISM website and your purchase and use of TAPNISM products and services. By placing an order through our website, you agree to these Terms.
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1. TAPNISM Products and Services
TAPNISM provides personalized NFC business cards and personalized TapPages designed to help customers share business and contact information digitally.
Each TAPNISM card is made to order and may be customized using the logo, branding, business information, and other content provided by the customer. TAPNISM cards use passive NFC technology and are programmed and tested before shipment.
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2. Orders and Customization
Customers are responsible for providing accurate order information, contact information, shipping information, branding materials, and TapPage content.
Production may not begin until the information and materials required to complete the order have been received. Delays in providing customization information may delay production and shipment.
Because TAPNISM cards are personalized products, customers should carefully review all information submitted for customization. If we identify missing information or require clarification, we may contact the customer before production begins.
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3. Pricing and Payment
Prices displayed on the TAPNISM website are shown in U.S. dollars and are subject to change without notice. The price applicable to an order is the price displayed at the time the order is placed.
Payment is due at checkout using one of the payment methods available on our website. Applicable sales tax and any other charges will be displayed during checkout when required.
TAPNISM reserves the right to cancel or refund an order in the event of a pricing error, payment issue, suspected fraud, or other circumstances that prevent us from fulfilling the order.
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4. TapPage Service
The purchase of a TAPNISM personalized NFC business card includes the first year of TapPage service.
After the first year, continued TapPage service is available for $49 per year, per TapPage. The annual service keeps the TapPage active and includes hosting, contact and link updates, and basic support.
Multiple TAPNISM cards connected to the same TapPage require only one annual TapPage service.
When the TapPage Annual Service is purchased as a recurring subscription, it renews automatically each year until canceled. Customers may cancel before their next renewal date to avoid the next annual charge.
If the annual service is not renewed or is canceled, the physical NFC card remains the customer's property, but the TAPNISM-hosted TapPage may become inactive after the paid service period ends.
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5. Additional NFC Cards
Additional NFC Cards are available exclusively to existing TAPNISM customers and are intended to connect to an existing TapPage.
All Additional Cards purchased in the same order must be connected to the same existing TapPage identified by the customer. Additional Cards do not include or create a new TapPage and cannot be assigned to a different TapPage, business, or individual.
Customers who need cards for another business, individual, or TapPage must purchase a new TAPNISM setup.
Multiple Additional Cards connected to the same TapPage do not require an additional TapPage Annual Service.
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6. Customer Content and Branding
Customers may provide logos, trademarks, photographs, business information, social media links, website links, and other materials for use in their personalized TAPNISM card and TapPage.
By submitting these materials, the customer confirms that they own the content or have permission to use it and authorizes TAPNISM to use, reproduce, resize, format, and display the submitted materials as reasonably necessary to create and maintain the customer's personalized card and TapPage.
Customers remain responsible for the accuracy, legality, and ownership of the content they provide. TAPNISM may decline to use content that we reasonably believe infringes intellectual property rights, violates applicable law, or is otherwise inappropriate for our services.
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7. NFC Technology and Device Compatibility
TAPNISM cards use passive NFC technology to direct compatible smartphones and devices to the customer's TapPage.
NFC functionality may vary depending on the device model, operating system, device settings, NFC reader location, internet connection, browser, and other factors outside TAPNISM's control.
TAPNISM does not guarantee compatibility with every smartphone or device. Each card is programmed and tested before shipment to verify its NFC functionality.
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8. TapPage Availability and Updates
TAPNISM works to keep active TapPages available and functioning reliably. However, temporary interruptions may occur due to maintenance, hosting services, internet outages, third-party platforms, security updates, or circumstances outside our reasonable control.
Customers with an active TapPage service may request reasonable updates to contact information and links included with their service. Major redesigns, new functionality, additional TapPages, or other work outside the included service may require an additional fee.
TAPNISM may make technical or design updates to the TapPage platform when reasonably necessary to maintain security, compatibility, performance, or functionality.
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9. Production, Shipping, and Delivery
TAPNISM products are personalized and made to order. Estimated production and shipping timeframes are provided on our website and may vary depending on order volume, customization requirements, destination, carrier operations, and other circumstances.
Customers are responsible for providing complete and accurate shipping information. TAPNISM is not responsible for delays resulting from incorrect or incomplete information provided by the customer.
If we are unable to ship an order within the timeframe communicated at the time of purchase, we will provide notice and, when required by applicable law, provide the customer with the option to consent to the delay or cancel the affected order for a refund.
Delivery dates provided by shipping carriers are estimates and may be affected by circumstances outside TAPNISM's reasonable control.
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10. Cancellations, Returns, and Replacements
Because TAPNISM cards are personalized and made to order, cancellation, return, and replacement eligibility may depend on the status of production and the circumstances of the order.
Orders that have already entered customization or production may not be eligible for cancellation due solely to a change of mind.
Damaged, defective, incorrectly produced, or non-functioning cards may qualify for replacement or another appropriate resolution after review by TAPNISM.
Additional details, eligibility requirements, and procedures are described in our Returns & Replacements Policy.
Nothing in these Terms limits any cancellation, refund, or other rights that cannot legally be waived under applicable law.
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11. Limitation of Liability
To the fullest extent permitted by applicable law, TAPNISM will not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use a TAPNISM card, TapPage, website, or related service.
TAPNISM is not responsible for interruptions or failures caused by third-party services, internet or cellular connectivity, customer devices, external websites, social media platforms, hosting providers, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
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12. Changes to These Terms
TAPNISM may update these Terms from time to time to reflect changes to our products, services, business practices, or legal requirements.
The current version will be posted on this page with its updated effective date. Changes will apply prospectively unless otherwise required by law.
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13. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable federal law or other mandatory law provides otherwise.
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14. Contact Us
If you have questions about these Terms of Service or your TAPNISM order, contact us at:
TAPNISM
Email: hello@tapnism.com
Website: tapnism.com
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01 — Terms of Service
Last updated: October 3, 2026
02 — Privacy Policy
Last updated: October 3, 2026
TAPNISM respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit tapnism.com, place an order, create or use a customer account, submit customization information, use a TapPage, or otherwise interact with TAPNISM.
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1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Business and company information
• Logo, branding, and other materials submitted for customization
• Website and social media links
• Information submitted through forms or customer accounts
• Communications you send to TAPNISM
When you use our website, certain technical information may also be collected automatically, such as IP address, browser and device information, pages visited, session information, and website interaction data.
Payment information may be processed by the payment providers available through our website. TAPNISM does not need to directly receive or store your complete payment card number in order to process purchases.
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2. How We Use Your Information
We may use the information we collect to:
• Process and fulfill orders
• Personalize and produce TAPNISM NFC cards
• Create, host, maintain, and update TapPages
• Process payments and subscriptions
• Provide shipping and delivery information
• Manage customer accounts and subscriptions
• Provide customer service and technical support
• Communicate about orders, accounts, TapPage service, and other service-related matters
• Prevent fraud, misuse, and security threats
• Maintain and improve our website, products, and services
• Comply with applicable legal, tax, accounting, and regulatory requirements
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3. How We Share Information
We may share personal information with service providers when reasonably necessary to operate TAPNISM and provide our products and services. These may include website hosting and e-commerce providers, payment processors, shipping carriers, email and communication providers, analytics providers, fraud prevention services, and other technology providers.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, security, or property of TAPNISM, our customers, or others.
TAPNISM does not sell your personal information for money.
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4. Data Storage and Security
TAPNISM uses Wix and other service providers to operate our website, online store, customer accounts, subscriptions, forms, and related services.
Personal information may be stored or processed through these service providers and their systems. We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
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5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, maintain security, remember user preferences, understand website performance, and support analytics and marketing activities.
Some cookies are necessary for the website to function properly. Other cookies, including certain analytics or marketing cookies, may depend on your preferences and consent where required.
You may be able to manage non-essential cookies through the cookie settings provided on our website or through your browser settings.
Essa redação casa bem com o Wix: ele utiliza cookies essenciais para segurança, identificação de membros e funcionamento da plataforma, e integrações como Wix Analytics, Google Analytics, Google Ads ou Meta/Facebook podem adicionar outras categorias. O Wix também permite bloquear cookies não essenciais até o consentimento quando o banner está configurado. Wix Support
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6. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information and to exercise other privacy choices available under applicable law.
To submit a privacy request, contact us at hello@tapnism.com. We may need to verify your identity before completing certain requests.
We will respond to valid privacy requests as required by applicable law.
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7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide and maintain TapPage services, manage customer accounts and subscriptions, provide support, maintain business and transaction records, comply with legal, tax, and accounting obligations, resolve disputes, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
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8. Third-Party Links and Services
Our website and TapPages may contain links to third-party websites, social media platforms, review platforms, payment providers, and other external services.
TAPNISM does not control the privacy practices of those third parties. When you visit or interact with a third-party service, its own privacy policy and terms may apply.
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9. Children's Privacy
TAPNISM products and services are intended for businesses and adults and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through our services. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address it.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable requirements.
The current version will be posted on this page with the updated date shown above.
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11. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us at:
TAPNISM
Email: hello@tapnism.com
Website: tapnism.com
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TAPNISM products are personalized and made to order. This Shipping Policy explains our production process, shipping methods, estimated delivery times, and what happens if an order is delayed or experiences a delivery issue.
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1. Production Time
Each TAPNISM card is personalized, programmed, and tested before shipment.
Our estimated production time is approximately 5–7 business days after we have received all information, branding materials, and customization details required to complete your order.
Production time does not include shipping transit time. Orders requiring additional information or customer clarification may take longer, and the production timeline may begin only after the required information has been received.
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2. Shipping
TAPNISM currently offers free standard shipping within the contiguous United States.
Standard shipping is estimated at approximately 7–10 business days after shipment, unless a different timeframe is displayed or communicated at the time of purchase.
Shipping estimates are not guaranteed delivery dates. Transit times may vary based on destination, carrier operations, weather, holidays, service disruptions, and other circumstances outside our reasonable control.
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3. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at hello@tapnism.com. We will make reasonable efforts to update the address before shipment, but changes may not be possible once an order has been transferred to the shipping carrier.
Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility where permitted by applicable law.
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4. Tracking
When tracking information is available, it will be provided through the order confirmation, shipping notification, customer account, or other communication associated with your order.
Tracking information may take time to update after a shipping label is created or the package is transferred to the carrier.
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5. Shipping Delays
If TAPNISM becomes aware that we cannot ship your order within the timeframe originally communicated, we will provide notice and, when required by applicable law, give you the opportunity to agree to the delay or cancel the affected order for a refund.
Once an order has been shipped, carrier transit delays may occur for reasons outside TAPNISM's reasonable control. We will provide reasonable assistance when a shipment experiences a significant delivery issue.
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6. Lost, Damaged, or Misdelivered Packages
If your order arrives damaged, appears to be lost in transit, or has another delivery problem, contact us at hello@tapnism.com as soon as reasonably possible with your order number and details of the issue.
We may request photographs, packaging information, tracking information, or other reasonable documentation to help investigate the issue.
Depending on the circumstances and applicable requirements, TAPNISM may provide a replacement, refund, or another appropriate resolution.
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7. International Shipping
TAPNISM does not currently offer international shipping.
Our current shipping service is limited to eligible addresses within the contiguous United States.
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8. Contact Us
If you have questions about shipping or need assistance with an order, contact us at:
TAPNISM
Email: hello@tapnism.com
Website: tapnism.com
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03 — Shipping Policy
Last updated: October 3, 2026
04 — Returns & Replacements.
Last updated: October 3, 2026
Every TAPNISM card is personalized and made to order using customer-provided branding and information. Because of the customized nature of our products, returns and cancellations are handled differently from standard, non-personalized merchandise.
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1. Cancellations
If you need to cancel an order, contact us as soon as possible at hello@tapnism.com.
Orders may be eligible for cancellation and refund if customization or production has not yet begun.
Once customization or production has started, the order may no longer be eligible for cancellation due solely to a change of mind because the product is being produced specifically for that customer.
If TAPNISM is unable to ship an order within the timeframe required under applicable law, any applicable cancellation and refund rights remain unaffected.
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2. Personalized Products and Change-of-Mind Returns
TAPNISM cards are customized with customer-specific branding, information, and NFC programming.
For this reason, completed personalized products are generally not eligible for return, exchange, or refund solely because the customer changes their mind, no longer wants the product, or no longer needs the cards.
This policy does not affect remedies that may be available for damaged, defective, incorrectly produced, or otherwise nonconforming products.
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3. Damaged or Defective Cards
If your TAPNISM card arrives damaged, has a manufacturing defect, or does not function as intended, contact us at hello@tapnism.com as soon as reasonably possible.
Please include your order number, a description of the issue, and photographs or other information that reasonably helps us evaluate the problem.
TAPNISM may troubleshoot NFC-related issues before determining that a card is defective, since NFC performance can depend on device compatibility, NFC settings, reader position, internet connectivity, and other factors.
If we determine that the card is defective or was damaged before or during delivery, we may provide a replacement, refund, or another appropriate resolution depending on the circumstances.
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4. Customization Errors
If TAPNISM produces a card or TapPage differently from the customization information correctly submitted by the customer, contact us so we can review and correct the issue.
TAPNISM is not responsible for errors contained in information, spelling, links, logos, artwork, addresses, phone numbers, or other materials submitted incorrectly by the customer.
When reasonably possible, errors involving TapPage information may be corrected digitally without replacing the physical NFC card.
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5. NFC Issues
If a card does not scan as expected, contact TAPNISM before disposing of or altering the card.
We may ask you to test the card with another compatible device or follow troubleshooting steps to determine whether the issue involves the NFC card, device settings, reader position, internet connectivity, or another factor.
If TAPNISM determines that the NFC component is defective, we will provide an appropriate resolution, which may include replacement of the affected card.
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6. Replacement Cards
Replacement eligibility is determined based on the circumstances of the issue and the information reasonably available to TAPNISM.
A replacement provided because of a verified production defect, TAPNISM customization error, or qualifying shipping damage will generally be produced using the same approved design and TapPage connection as the original affected card.
Lost cards, cards damaged after delivery through misuse or normal wear, and requests for a new design or different TapPage are not considered manufacturing defects and may require the purchase of an additional or new TAPNISM card.
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7. Lost or Stolen Cards
Customers are responsible for keeping their physical TAPNISM cards secure.
If your card is lost or stolen, contact us at hello@tapnism.com. Depending on the circumstances and available functionality, we may be able to assist with the TapPage connection associated with the card.
Replacement of a lost or stolen physical card is not included as a free replacement and may require the purchase of an additional card.
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8. How to Request Assistance
To request assistance with a cancellation, damaged product, defect, customization error, or replacement, contact:
TAPNISM
Email: hello@tapnism.com
Website: tapnism.com
Please include your order number and a clear description of the issue. Photos or other supporting information may be requested when reasonably necessary to evaluate the request.
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9. Your Legal Rights
Nothing in this Returns & Replacements Policy limits any rights or remedies that cannot be excluded or waived under applicable law.
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